Last updated: 10 July 2026 Terms version: 1.0
These Terms of Service (the Terms) govern your use of the THRYV mobile application, Apple Watch app, website and related services (together, the Service).
The Service is provided by ALLTHRYV LTD, company number 17076299, whose registered office is 24 Hazel Close, Taverham, Norwich, England, NR8 6YE, trading as THRYV (THRYV, we, our or us).
By creating an account, starting a subscription or otherwise using the Service, you agree to these Terms. If you do not agree, do not use the Service.
1. Who Can Use THRYV
You must be at least 16 years old to create a THRYV account or use account-based features. If the law where you live requires you to be older to enter into these Terms, you may use the Service only if that requirement is met.
The Service is offered to users in the United Kingdom, the United States and Canada, excluding Quebec. You must not use the Service where doing so would be unlawful.
2. Accounts and Guest Use
Some features may be available without an account. Other features, including saved information, subscriptions, personalisation and connected services, may require an account.
You agree to provide accurate information, keep your sign-in details secure and tell us promptly if you believe your account has been accessed without permission. You are responsible for activity carried out through your account unless it results from our failure to use reasonable care.
You may not transfer, sell or share your account with another person.
3. Licence and Apple Terms
We grant you a personal, limited, non-exclusive, non-transferable and revocable licence to use the Service for your own lawful, non-commercial use, subject to these Terms.
If you obtain the iOS app through Apple's App Store, Apple's Standard Licensed Application End User License Agreement (Apple Standard EULA) also applies. These Terms supplement the Apple Standard EULA. If there is a conflict about your licence to the iOS app, the Apple Standard EULA will apply to the extent required by Apple or applicable law.
Apple is not responsible for providing maintenance or support for THRYV. To the maximum extent permitted by law, Apple has no warranty obligation for the Service and is not responsible for claims relating to the Service, including product-liability, regulatory or intellectual-property claims. Apple and its subsidiaries are third-party beneficiaries of these Terms as they relate to the iOS app and may enforce those provisions.
4. Health and Wellbeing Information
THRYV provides general health, fitness, nutrition, movement, recovery and wellbeing information. Scores, estimates, plans, reminders and recommendations may be based on information you enter, device sensor data, connected services, calculations and AI-assisted processing.
The Service is not a medical device or medical service. It does not provide medical advice, diagnosis, treatment or emergency monitoring, and it is not a substitute for a qualified healthcare professional. Do not ignore or delay professional advice because of information shown by THRYV.
Stop an activity and seek appropriate medical advice if you experience pain, dizziness, shortness of breath or other concerning symptoms. In an emergency, contact your local emergency services. THRYV must not be used to contact emergency services or monitor an emergency.
You are responsible for deciding whether an activity, meal, plan or recommendation is appropriate for you. Consider your health, allergies, injuries, medications, pregnancy and other personal circumstances, and consult a qualified professional before making significant changes.
5. AI-Assisted Features
Some THRYV features use automated calculations or artificial intelligence to analyse information and generate estimates, plans, summaries, coaching or other content.
AI outputs can be incomplete, inaccurate or unsuitable. They are provided as a starting point for your review, not as facts or professional advice. Check important details, including ingredients, allergens, nutritional estimates, exercise instructions and health-related recommendations, before relying on them.
Where the Service asks you to review or confirm an AI-generated action, you are responsible for that confirmation. Do not submit content that you do not have the right to use or that contains information you are not authorised to share.
6. Apple Health and Other Connected Services
You may choose to connect Apple Health or other supported third-party services. You control the permissions you grant and can withdraw them through THRYV, your device or the relevant provider.
Connected services are operated by third parties and may change or become unavailable. We are not responsible for their separate services, terms or privacy practices. THRYV may not function fully if permissions are denied, withdrawn or interrupted.
7. Your Content
You retain ownership of information and content you submit to the Service (Your Content).
You grant us a worldwide, non-exclusive, royalty-free licence to host, copy, process, transmit and display Your Content only as reasonably necessary to provide, secure, support and improve the Service, comply with law and exercise our legal rights. This licence lasts while Your Content is held by us for those purposes and ends when it is deleted, subject to lawful backups, retention duties and de-identified information that can no longer identify you.
You confirm that you have the rights needed to provide Your Content and that our permitted use of it will not infringe another person's rights.
8. Acceptable Use
You must not:
- use the Service unlawfully, fraudulently or to harm another person;
- attempt to gain unauthorised access to an account, system or data;
- interfere with the Service, bypass security or usage controls, or introduce malicious code;
- scrape, harvest or systematically extract Service content or data except where law expressly permits;
- reverse engineer or attempt to derive source code except to the limited extent that law does not allow that restriction;
- use the Service or its outputs to create, train or improve a competing model or service without our written permission;
- submit content that infringes rights, is unlawful or is deliberately misleading; or
- resell, sublicense or commercially exploit the Service without our written permission.
9. Plans, Subscriptions and Free Trials
THRYV is free to download and may include free features. Optional Fuel, Move, Rest and Pro plans may be offered. Available features, durations and regional prices are shown in the app before purchase.
Eligible new Pro subscribers may be offered a 7-day free trial. Eligibility and the exact offer are shown by Apple before confirmation. Unless you cancel at least 24 hours before the trial ends, the subscription will automatically convert to the paid plan shown at purchase. Apple may restrict trial eligibility, including where you have previously used a trial or introductory offer.
Subscriptions purchased in the iOS app are processed and managed by Apple. Payment is charged to your Apple Account when you confirm the purchase. Subscriptions renew automatically for the same period unless cancelled at least 24 hours before the end of the current period. Apple may charge your account for renewal within 24 hours before the period ends.
You can manage or cancel an Apple subscription in your Apple Account subscription settings. Deleting the THRYV app or your THRYV account does not automatically cancel an Apple subscription. You must cancel it separately with Apple.
Refunds, billing disputes and statutory cancellation rights are handled in accordance with Apple's applicable rules and the mandatory law where you live. Nothing in these Terms removes a refund or cancellation right that cannot lawfully be excluded. You can use `Restore Purchases` in the app where available to restore an eligible App Store entitlement.
We may change future prices or plan features. Apple will provide any notice or consent required for subscription price changes. A change will not affect a period you have already paid for unless required by law or agreed with you.
10. Promotions, Referrals and Offer Codes
We may offer promotions, referral rewards or offer codes subject to additional displayed rules, eligibility limits, availability and expiry dates. Unless stated otherwise, offers are personal, have no cash value, cannot be sold or combined, and may be withdrawn where they are misused, obtained fraudulently or unavailable for reasons outside our reasonable control.
Apple offer codes and subscription offers are also subject to Apple's terms and eligibility decisions.
11. THRYV Intellectual Property
Except for Your Content and third-party materials, the Service and its software, design, branding, text and other materials are owned by or licensed to THRYV and are protected by intellectual-property laws.
Third-party platforms, content, models and technology remain the property of their respective owners. These Terms do not transfer ownership of THRYV or third-party intellectual property to you.
If you provide feedback, you allow us to use it without restriction or payment, provided we do not identify you publicly without permission.
12. Availability and Changes
We aim to keep the Service available and reliable, but we do not promise uninterrupted or error-free operation. Features may be unavailable because of maintenance, security work, device limitations, network problems, third-party services or events outside our reasonable control.
We may add, change or retire features. If a change materially reduces a paid feature during a period you have already purchased, we will take reasonable steps to provide notice and any remedy required by law.
13. Suspension and Termination
You may stop using THRYV at any time and may request account deletion through the available in-app or support process.
We may restrict or suspend access where reasonably necessary to protect users or the Service, investigate suspected misuse, comply with law, or address a serious or repeated breach of these Terms. Where appropriate, we will provide notice and an opportunity to resolve the issue.
We may terminate an account for a serious or repeated breach, fraud, unlawful use, security risk or where required by law. Provisions that by their nature should continue after termination, including intellectual property, accrued payment obligations, liability and dispute terms, will continue.
Account deletion is subject to the retention and deletion rules in our Privacy Policy. It does not cancel an App Store subscription; you must cancel with Apple separately.
14. Privacy
Our Privacy Policy explains how we collect, use, share and protect personal data, including health information, connected-service data and information used by AI-assisted features.
15. Our Responsibility to You
Nothing in these Terms excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or rights and remedies that applicable consumer law does not allow us to exclude.
We are responsible for losses that are a foreseeable result of our breach of these Terms or our failure to use reasonable care and skill. We are not responsible for losses that were not foreseeable, losses caused by information you provided being inaccurate or incomplete, or failures caused by events outside our reasonable control where we used reasonable care.
The Service is supplied for personal, non-commercial use. We are not responsible for business losses such as lost profit, revenue, opportunity or goodwill arising from personal use of the Service, except where applicable law requires otherwise.
Different or additional rights may apply where you live. These Terms do not reduce mandatory consumer protections.
16. Regional Consumer Rights
United Kingdom
You have the rights and remedies provided by applicable UK consumer law. Nothing in these Terms limits those rights.
United States
State consumer-protection and privacy laws may give you additional rights. These Terms apply only to the extent permitted by the law of your state. These Terms do not include a mandatory arbitration agreement or class-action waiver.
Canada, excluding Quebec
Provincial and federal consumer laws may give you additional rights. These Terms apply only to the extent permitted by the law of your province or territory. THRYV is not currently offered in Quebec.
17. Governing Law and Courts
These Terms are governed by the laws of England and Wales, except that you retain the protection of mandatory laws that apply in the country, state, province or territory where you live.
The courts of England and Wales will have jurisdiction, but this does not prevent you from bringing a claim in another court where applicable consumer law gives you that right.
18. Changes to These Terms
We may update these Terms to reflect changes to the Service, law, security or our business. If a change is material, we will provide reasonable advance notice through the Service, email or another appropriate channel unless an urgent legal or security change requires faster action.
The updated Terms will show a new `Last updated` date. Where law requires your consent to a change, we will ask for it. If you do not agree to an update, you may stop using the Service and cancel any subscription before the change takes effect.
19. General
If a court finds part of these Terms unenforceable, the remaining provisions will continue to apply. A delay in enforcing a right does not waive it. You may not transfer your rights under these Terms without our permission; we may transfer our rights and obligations as part of a reorganisation, sale or legal transfer, provided this does not reduce your mandatory rights.
These Terms, the Privacy Policy, the Apple Standard EULA where applicable, and any offer-specific rules form the agreement between you and THRYV for the Service.
20. Contact Us
For support or questions about these Terms:
ALLTHRYV LTD Company number 17076299 24 Hazel Close, Taverham, Norwich, England, NR8 6YE Trading as THRYV support@allthryv.com
For privacy questions, contact privacy@allthryv.com.